Find quick answers about treatment process, pricing and policies at HandsViet.
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Process and treatment
You can book easily through the website, hotline, or HandsViet's Zalo OA. Once your request is received, our team will confirm a suitable time and guide you on how to prepare before the appointment.
Duration depends on the diagnosis, severity of impairment, and recovery goals. Many basic programs run for 6 to 12 sessions, but the doctor and therapists will adjust the plan according to real progress.
Yes. Prescriptions, imaging, MRI, CT, X-ray results, or previous treatment records help the team assess you faster and avoid unnecessary duplication.
Please arrive 10-15 minutes early, wear comfortable clothing, and bring your ID and relevant medical records. If you are taking medication, bring your prescription or a list so the doctor can assess your case fully.
Yes. After functional assessment, the doctor and therapists will provide stage-based goals, estimated sessions, home exercises, and re-evaluation milestones to track progress.
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Pricing and policy
HandsViet does not currently process direct payment through the national health insurance system. However, we can provide financial invoices and the necessary documents for patients using private health insurance plans.
After assessment and goal setting, the team will explain the recommended treatment package, estimated number of sessions, and the corresponding cost. We prioritize full clarity before a patient starts the program.
Yes. Please inform us early via hotline or Zalo so our team can help arrange a suitable new slot. Early notice helps HandsViet optimize schedules for you and other patients.
HandsViet can provide financial invoices and required professional documents within applicable regulations for your private insurer. You should check your policy coverage in advance to prepare a complete claim set.
Still have more questions?
The HandsViet team is always ready to support you with clear information and practical guidance.